Service

We’ve compiled the most important information about TourCert for you on this page.

Our Services for You

Press, Newsletter, Downloads & FAQs

On this page, we’ve brought together the key information about TourCert: current press releases, our regularly published newsletter, essential documents and publications, as well as answers to frequently asked questions. From here, you can access the relevant sections and landing pages directly, allowing you to find what you need quickly and efficiently.

Transparency is a core principle for us: if you notice a violation of TourCert criteria by a member of our community, you can report it confidentially and help uphold the credibility and quality of our network.

Our services are designed to reliably provide you with the information you need—whether for press work, for companies and destinations, or to deepen your knowledge of sustainable tourism. And if any questions remain, we are always happy to assist you personally.

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Newsletter

Once a quarter, we send our newsletter directly to your inbox, keeping you informed about current events, projects, and developments in sustainable tourism, as well as the work of TourCert. Subscribe to the TourCert Journal to get all the information at a glance. You can sign up here to stay up to date.

Past issues are also available for review on this page. Enjoy browsing through them!

Presse

Here you’ll find our press releases on current topics, which we send out regularly. Text and image materials can be conveniently downloaded as a ZIP file from the TourCert Newsroom on the online press portal lifePR.

We are happy to assist with press inquiries and can provide text modules, the TourCert logo, or our seal in various file formats upon request. We appreciate your coverage!

Downloads

Important information—such as our criteria catalogs and implementation guidelines for the individual service areas, informational materials, and other publications—is available for download. If you need further details, please check our FAQ section to see if your question is already answered.

Of course, we are also happy to assist you personally. Simply send us a message at info@tourcert.org or use our contact form.

Frequently Asked Questions

What exactly does CSR mean? How does the TourCert Check or TourCert Certification work? And what are TourCert trainings? We’ve compiled the most frequently asked questions about TourCert and our services—hopefully, you’ll find the answers here or elsewhere on our website.

If your question isn’t answered, please don’t hesitate to contact us.

Report a Violation

Have you noticed a breach of TourCert criteria by a community member and would like to report it?

We will investigate your report and get back to you. Thank you very much for your support!

Newsletter

Have you heard about our newsletter? Sign up now and never miss an update!

Contact Form

Do you have any questions? Reach out to us here!
Do you have any questions?

We’d be happy to discuss our services with you and help you find the solution that best fits your needs. We look forward to hearing from you!

marco.giraldo@tourcert.org
+49 711 24839728

Picture of Managing Partner Marco Giraldo
Marco Giraldo

Managing Partner