Sustainability Manager

Large Arrow

Practical, compact, good

This compact course has been designed to teach the basics of CSR and sustainability in tourism. The seminar is for employees in tourism enterprises who have been put in charge of accompanying and implementing sustainability in the certification process in the organisation. However, the compact course can also be booked to brush up knowledge if a sustainability management has already been implemented and participants already have some previous knowledge.

Using individual tasks and group exercises, the participants learn how to combine theory and practice.


This is what you may expect

The course imparts profound knowledge of the elements of the TourCert process, of sustainable product design, and of how to select service providers. We also look at internal and external communication and at a qualified dialogue with stakeholders.

This is what it will be about

  • Meaning of Corporate Social Responsibility (CSR)
  • Relevance of company values and of developing a mission statement
  • Criteria to measure sustainability performance
  • Assessment of the state of the environment including eco-mapping and climate footprints
  • Stakeholder mapping, guest communication and supplier surveys
  • Evaluation of sustainability effects and prioritisation of fields of action
  • Sustainability strategy and programme for improvement
  • Compilation of a sustainability report

Dates and costs

The dates and costs of the seminar in English will be set individually. Please write to us if you are interested!


Target group

Employees of tourism enterprises who are in charge of accompanying sustainability processes in the organisation.


Minimum number of participants

4-6 persons



Portrait Angela Giraldo

The trainer

Angela Giraldo manages consultancies and trainings at TourCert. She was born in Cali, Colombia, is a Peruvian citizen, and has been living in Germany since 1981. She is a graduate in business management and PR. She worked as a tour guide on study tours to Latin America, was a consultant in development cooperation, and a speaker at international conferences.

The current focus of her work is the consultancy of tourism enterprises and projects in Europe and Latin America with regard to socially responsible and environmentally sustainable tourism. She has from the beginning been involved in the development of the CSR certification system in tourism and in setting up TourCert.

What are you waiting for?

Get fit in sustainable tourism! The workshop can also take place within the company. We would be happy to arrange an appointment for you and your team. Don’t hesitate to send us an inquiry.

RecallFurther InformationOther