The Key to Success
As a people-to-people sector, tourism has traditionally been dependent on well-trained, motivated, competent staff. Personnel issues such as demographic change, lack of trained specialists, or work-life-balance also affect medium-sized tourism enterprises.
Actively listening to the concerns of employees can improve the working atmosphere and can be a real treasure trove of suggestions for innovation. In order to use this treasure trove, TourCert as an external service provider conducts a web-based staff survey. Standardised questions that have already been tried and tested in the TourCert system can be expanded in every individual case.
Evaluation of staff satisfaction, identification of strengths and weaknesses, starting points for improvements and staff retention.
Evaluation of staff satisfaction using a web-based survey to improve it and to be better able to respond to the needs of the employees.
We fulfill your wishes
We will be glad to submit an individual, non-binding offer. Of course, combining different elements is also possible. Don’t hesitate to contact us…