The CSR system…
The company considers all business operations and evaluates its sustainability performance. An important part of the CSR process is analyzing the actual state within the company and along the value chain.
Key indicators such as financial data, number of employees, mission statement, consumption of water, power and heat, staff satisfaction and training measures, among other figures, are relevant aspects concerning the company. Nevertheless, core business operations of tour operators are the tours and travels they offer. These core operations have to be analyzed mainly by evaluating their value chains.
The process of compiling a sustainability report consists of eight steps, from the decision taken by the management to data collection and evaluation up to developing a strategy, compiling the programme for improvement and editing the CSR report.